Primary Care Physician

Courteously check patients in and out according to our Customer Service standards.

Must be able to verify insurance and collect appropriate dues.

Balance and reconcile money collected during your work shift.

Schedule appointments, maintain and update the schedule as needed.

Confirm appointments for providers, aestheticians and RN’s.

Create and maintain patient charts, ensuring you have up-to-date information at all times.

Prepare superbills accurately and in a timely manner.

Follow all HIPAA regulations, keeping patient personal and financial information confidential.

Anticipate and respond positively to changing conditions.

Ability to stay focused on what needs to be accomplished while under pressure.

Ability to listen and communicate effectively and kindly while addressing patient complaints.

Keep the front office neat and orderly to maintain our high standards.

Maintain inventory, placing orders weekly as needed.

Other duties as assigned to assist the overall function of your location.

Verify insurance (deductible and copay amounts).

Know the difference between an HMO and PPO.

Ability to differentiate between Blue Cross and Blue Shield.

Ability to determine that Medi-Cal HMO patients require authorization and should be billed to Medical Group or IPA.

Ability to read insurance cards and input the correct payer ID or payer name and address.

Ability to know Military Insurance programs require specific policy info (SS# or 11 Digit ID).

Ability to multi-task in an expeditious manner.

Ability to know if the payer is contracted with Tax ID / NPI.

Verify authorization for HMO commercial and Medi-Cal HMO.

Awareness of completing all patient demographics to avoid claim rejections.

Ability to post copays into EMA.

Ability to verify straight Medicare vs Medicare Advantage.