Port TOS Lead

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

The Port TOS Lead is responsible for the management, operation and maintenance of Container Terminal Systems, including TOS (Terminal Operating System), GOS (Gate Operating System), VBS (Vehicle Booking System), Reefer System, Semi-automate and Full-automate systems, UN/EDIFACT (the United Nations rules for Electronic Data Interchange for Administration, Commerce and Transport), systems Interfaces, and others complementary container systems for OXAGON Port. Analyze, design, and implement enhancement in the systems, align to architecture standards and Cybersecurity policies.

REQUIREMENTS SUMMARY

• Knowledge of data analysis and reporting tools.
• Capability to identify inefficiencies and areas of improvement in existing processes.
• Strong analytical and problem-solving skills specifically in Information Technology, system designs, application configuration.
• High energy, enthusiastic and proactive self-starter, self-motivated with the ability to work in a fast-moving environment.
• Reliable, focused, with demonstrated ability to meet goals and deadlines.

ROLE COMPETENCIES & ACTIVITIES

The Lead Port TOS responsibilities will include, but not be limited to:

System Operations

• Provide support to users of Containers Systems like TOS, GOS, VBS, and others complementary containers systems.
• Provide technical support to UN/EDIFACT, Systems Interfaces, Reefer system, Semi & Full Automations systems.
• Support configuration, testing and continuous improvement of both TOS.
• Responsible for the administration and set up of Container TOS systems like TOS, GOS, VBS, EDI, System Interfaces.
• Perform the annual and monthly preventive maintenance plan of the systems.
• Perform the upgrade of container systems version, assure the correct operation of the system and the integration with other systems.
• Tracking and monitoring the performance of the systems, detecting early any issues, minimize impact to operations and customer services.
• Participate and execute the Quality Control for Ports systems applications. Execution of testing procedures and develop test cases to serve the overall quality assurance process.
• Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensure solutions that are viable and consistent.
• Work with the development team to develop database architectures, coding standards, and quality assurance policies and procedures.

People Management

• Ability to maintain cooperative working and positively communicate relationships with team and customers to interact with all levels within the company and external parties.
• Ability to comprehend, analyze, and provide solutions for complex business issues with multiple stakeholder requirements.
• Ability to work with different functional groups and levels of employees to achieve results effectively and professionally.
• Track record as a strong team player with effective teamwork and communication skills.
• Good interpersonal skills written and verbal.

Culture and Values

• Embrace NEOM’s culture and Values.
• Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
• Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
• Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules.

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills and Experience

• 5+ years' professional experience in the Container Terminals and/or Shipping industry.
• Proven experience with IT system application implementations teams.
• Strong understanding of Container terminals and shipping technologies, experience working with TOS (i.e., Navis N4, CLT OPUS Terminal, or other world-class TOS), Gate Operation System, Container Operations, Terminal CCTV, among other port solutions.
• Experience defining, implementing, and testing systems interfaces between Port systems and ERP, Customs and Customer Portals systems.
• Critical thinking ability, strong problem-solving capacity, Project management skills.
• Strong working knowledge of Microsoft Office, especially MS Project, Visio, Excel, Power Point, SharePoint, Power BI.
• High level knowledge of Microsoft SQL Server is a plus.
• Knowledge of Business Intelligence and Data analytics.
• Project Management Professional preferred.

Qualifications

• Bachelor’s degree in information technology, industry engineering or different relevant qualification.