Performance & Reporting Manager

Title:

The Performance and Reporting Manager plays a crucial role in the successful execution of a portfolio of Programmes, Districts, Mega Projects and Projects. They oversee and manage all aspects of Performance and Reporting ensuring effective large volume data management, baselining, quality assured progress outputs, forecasts, trends and monitoring to drive and achieve both innovative and established goals within scope, budget, time, quality and risk management constraints.

The role requires a comprehensive understanding of Project Management principles, exceptional leadership skills and a deep knowledge of Engineering, Procurement and Construction (EPC) processes. The unique construct of the KBR delivery environment focuses the need for an ability to collaborate with a wide range of key stakeholders at Executive, Client, Programme, Project and Supply Chain level, and more broadly across industry.

Reporting to the Project Controls Director, the Performance and Reporting Manager is responsible for every aspect of data reporting for the Programme, including integration, collaboration and liaison internally with KBR Teams, with the wider Client Project Controls Team, Client Delivery and Developments Teams, Design, PMO and PMC Teams and all Supply Chain Teams to ensure that success factors, requirements and expectations are always surpassed.

Project Description

The Diriyah Gate project, located on the Western outskirts of Riyadh, is a 7.1 million square-metre major infrastructure programme and mixed-use development aiming to be a global landmark, recognized for its unique vision and position as an authentic destination in Riyadh. The Diriyah Gate community will be a distinct, self-sustaining hub for Riyadh offering a wide range of iconic assets. KBR provide Project Management Consultancy Services in Project Controls, Project Planning, Design and Engineering Management, as well as implementation of development and early works packages.

Responsibilities

• To be accountable for defining and maintaining the Performance and Reporting data, metrics and information framework, including the establishment of Performance and Reporting standards, policies, procedures, protocols and systems to facilitate efficient and effective Project Management and Execution.
• Provide leadership, guidance, and mentoring to the Performance and Reporting Team. Foster a collaborative and high-performance work environment, promoting continuous learning and professional development. Lead Performance and Reporting resources at Programme level and resources and Teams embedded within Projects.
• To be accountable for best-in-class and innovative quality, timeliness and consistency of Performance and Reporting work produced by the Performance and Reporting Team, including all Reporting Assistants.
• To be accountable for providing leadership and insight on interdependencies, baselines, trends, forecasts and performance, along with Subject Matter Expert (SME) advice to Senior Leaders in managing the successful delivery of KBR Programme and Projects. Leads the development and implementation of Performance and Reporting strategies aligned with organizational objectives, ensuring effective Performance and Reporting practices are established and followed throughout the Project Lifecycle.
• To be accountable for supporting, challenging and influencing Senior Leaders to ensure ‘best for KBR and Client’ decisions and to be accountable for ensuring that the vertical Supply Chain, at all levels, develop and deliver Performance Reports in accordance with leadership requirements. Work with leaders across KBR and Clients to highlight trends and performance insights.
• To be accountable for leading and coordinating Performance and Reporting activities within the Supply Chain, development and delivery areas to assure the accuracy and quality of information being captured across all functional, Programme and Project disciplines.
• To be accountable for providing strategic analysis of the data and reports submitted and provide insights, trends on performance and risks to support decision making and to provide periodic project performance updates to key Senior Stakeholders, with key strategic insights and trends to support development and delivery trade off decisions.
• To be accountable for the specific timely, accurate, comprehensive, quality assured and delivery of all reports contained within the Project Controls Performance and Reporting daily, weekly, monthly and ad-hoc cadence.
• To be accountable for the comprehensive collection, analysis, assessment and reporting of data, metrics and information across Planning and Scheduling, Estimating, Budget and Cost Control, Commercial, Financial, Risk Management, Change Management, Project Management Information Systems, Document Control, BIM and Digital Transformation, Design, Technical and Procurement capabilities and disciplines within the KBR Team, Client Teams, Consultant Programme Teams and Supply Chain.
• Establish and enforce governance and quality control measures to ensure adherence to Programme specifications, industry standards and regulatory requirements. Implement robust assurance processes to identify and resolve quality issues promptly.
• Integrate with the Information Management & Technology Leads, and Project Controls Leads, establish Programme and Project wide Digital Strategies and identify, establish, implement and manage software, tools, controls systems, workflows, processes and tools.
• Coordinate with Functional Teams to ensure appropriate identification, onboarding and allocation of resources, including personnel, equipment, and materials, to support Project Execution. Optimize resource utilization to maximize efficiency and productivity. Manage resource performance and attrition.
• Undertake self-assessment of procedural compliance and sharing lessons learnt, and best practice within the Project Controls community.
• Actively promote and embed Equality, Diversity and Inclusion (EDI) and support and comply with all organisational initiatives, policies and procedures on EDI.

Technical Skills

• The Performance and Reporting Manager will be an expert level developer, implementor and manager of Power BI systems, capable of transforming large volume raw data into meaningful, logical, interactive and user-friendly dashboards and reports. Specifically, the Performance and Reporting Manager will be an expert level implementor and manager of data collection, data imports, data analytics, data manipulation, data modelling, table relationships, data analysis expressions and building data visualisations and reports.
• A demonstrable ability to implement, manage and control best-in-class solutions, processes and delivery within the Performance and Reporting capability.
• Comprehensive knowledge and understanding of Programme management innovation, principles, practices, and methodologies.
• Proficiency in the use of Project Control and Project Management tools and software relating to Performance and Reporting, including but not limited to: Primavera P6, Microsoft Project, Data Analysis and Reporting systems, Risk Management tools (facilitating and analysing), Cost Management systems, Estimating systems, Electronic Document Management Systems (EDMS).
• Excellent analytical and problem-solving skills, with the ability to anticipate and mitigate Project risks and capitalise on Project opportunities.
• Exceptional leadership and communication skills, with the ability to influence and engage stakeholders at all levels.
• Strong organizational and time management abilities, with the capacity and ability to manage multiple projects and large Teams simultaneously.
• Knowledge and understanding of relevant industry standards, regulations and best practice.

Experience, Skills and Knowledge Requirements

• Essential: Degree (BSc, BA, BEng) level professional qualification in Project Management, Project Controls or Engineering disciplines, or equivalent experience.
• Essential: A minimum of 15 years of relevant industry and Project Controls, Performance and Reporting experience with proven, extensive and demonstrable experience in Project Controls Performance and Reporting management within the Engineering, Procurement and Construction (EPC) industry, with a track record of successfully delivering complex and high value Programmes, Mega Projects and Projects.
• Essential: A minimum of 5 years of relevant experience in similar volume Programme and Projects and a minimum of 5 years of Middle East regional experience, managing and working with diverse Teams and people.
• Essential: Membership of a role appropriate cognate Professional Institute or recognised Certificates of Learning and Competence.
• Essential: A high standard of spoken and written English.
• Essential: A commitment to future learning and education in industry innovation, development and change with a demonstrable recent record of Continued Professional Development (CPD).
• Desirable: Arabic language skills.

Behaviours / Personal Qualities

We Value Our People

• Inspirational Leadership: Demonstrating leadership flexibility, motivating and inspiring people from diverse functions and cultures.
• Influence: Cross-matrix influencing, using a range of interpersonal approaches to persuade people with differing perspectives and interests.
• Sustaining Enterprise Capability: Fast tracking the careers of talent pools, mentoring. sponsoring, fostering mobility and defining succession.

We Deliver

• Figurehead Leadership: Demonstrating clear inclusive leadership, inspiring followership internally and externally.
• Execution: Stretching the performance of people with a wide range of skills and capabilities.
• Innovation: Inspiring differentiation, innovating and encouraging early adoption of new ideas and ‘pushing the boundaries’.

We are People of Integrity

• Direction: Co-ordinating cross business teams, creating a shared sense of purpose and keeping diverse teams focused on KBR and Client goals.
• Business Judgement: Ensuring value for money, making judgements on what will ensure commercial viability, balancing risk and return.
• Ensuring Value for Money: Making judgements on what will ensure commercial viability; appropriately balancing risk and return.

We Empower

• Growing Talent: Fast-tracking talent, taking risks with growth opportunities for high potential performers to ‘raise their game.’
• Leading Transformational Change: Creating conditions for people to innovate, setting the agenda for change.
• Co-ordinating Across Teams: Creating a shared sense of purpose; keeping diverse Teams focused on the same KBR strategy and goals.

We Are a Team of Teams

• Collaboration: Collaborating across boundaries to establish reciprocal relationships and alliances across the organisation.
• Creating Partnerships: Establishing political, technical, people and other partnerships to promote and deliver KBR goals.
• Team Working: Creating mutual support and understanding with colleagues.