Partners Relations Manager | Al-Futtaim Mobility Solutions | Riyadh

Job Requisition ID: 168136

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

Responsible for managing and developing the relationship with our counterparties in motors as per the assigned dealer by connecting with key business executives and stakeholders. He/She will liaise between Tamwily and motors and cross-functional internal teams to ensure the timely and successful delivery of initiatives and solutions according to the business requirements.

What you will do:

1. Operate as the lead point of contact for any and all matters specific to your customers.
2. Build and maintain strong, long-lasting relationships.
3. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
4. Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
5. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
6. Forecast and track key account metrics.
7. Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
8. Assist with high severity requests or issue escalations as needed.

Required Skills to be successful:

1. Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
2. Experience in delivering client-focused solutions based on customer needs.
3. Proven ability to manage multiple projects at a time while paying strict attention to detail.
4. Excellent listening, negotiation, and presentation skills.
5. Excellent verbal and written communication skills.
6. BA/BS degree or equivalent.

What equips you for the role:

Bachelor’s degree/University degree or equivalent experience.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalized CV to further boost your visibility.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.