Operations Manager - MENA Recruit Pty Ltd

Our client is a leading US law firm, and they are currently looking for an experienced Arabic Operations Manager for their Riyadh office. You will have a minimum of 10 years in an Operations / Administration / Office Management role.

The role encompasses performing day-to-day administration to support the smooth running of the office.

RESPONSIBILITIES

HR:

1. Manage relationships with insurance providers, including coordinating renewal of policies and adding/deleting members, End of Service Gratuity calculations, GOSI contributions, etc.
2. Visa application processes and employment registration on the Qiwa portal.
3. Draft employment contracts, salary letters, employment verifications, etc.
4. Absence management.
5. Assist with staff recruiting processes including interviewing and onboarding.
6. Work with the Global HR team to ensure systems are updated.

FINANCE:

1. Review, approve and/or return expenses.
2. Assist with preparing the annual budget for the offices.
3. Assist the finance department with cash flow requirements.

MANAGEMENT:

1. Supervise and manage support staff teams, including handling coaching and training, conducting mid-year and year-end review meetings, approving overtime and vacation requests.
2. Coordinate secretary work schedules to ensure there is always sufficient coverage.
3. Assist with organizing office social events and office meetings.
4. Liaise with the Staff Professional Development team to host and conduct training.

OPERATIONS:

1. Maintain relationships with external service providers and vendors, particularly facilities management providers and building management.
2. Support compliance initiatives and adherence to regulatory requirements.
3. Assist with cross-departmental projects and initiatives and provide ad-hoc support to other non-US offices as required.

Skills, Knowledge and Experience Required

1. University degree.
2. 10+ years of experience in business operations, preferably in a law firm or professional services environment.
3. Ability to identify and analyze complex issues and recommend/implement solutions.
4. Ability to manage office functions.
5. Professional demeanor, excellent communication and organizational skills.
6. Strong critical thinking skills, advanced time management.
7. Ability to maintain the highest level of confidentiality.
8. Proficient with MS Office (Word, Excel, Outlook, and PowerPoint).
9. The candidate must already be based in Riyadh and fluent in Arabic/English.