Operations Manager For Saudi Arabia

Job location: Riyadh / Saudi Arabia

The applicant must be Indian

Job Responsibilities:

1. Planning and Supervision:
   Develop daily and weekly operational plans to ensure smooth workflow.
   Oversee the execution of operations across branches, the online store, and wholesale division.
2. Team Management:
   Supervise staff performance and ensure compliance with company policies and procedures.
   Train employees and enhance their skills to achieve efficiency and quality standards.
3. Quality Assurance:
   Ensure all products and services meet the required quality standards.
   Monitor roasting and production processes to maintain excellence in every batch.
4. Inventory Management:
   Track inventory levels to ensure consistent availability of raw materials and products.
   Coordinate with suppliers to ensure high-quality and timely delivery of materials.
5. Performance Analysis:
   Prepare periodic reports on the performance of branches, sales, and the online store.
   Analyze data to make informed decisions to improve operations.
6. Process Improvement:
   Propose and implement strategies to enhance efficiency and reduce costs.
   Innovate operational methods to improve customer experience.
7. Relationship Management:
   Build strong relationships with customers and partners (both wholesale and retail).
   Resolve issues and handle complaints effectively to ensure customer satisfaction.
8. Supporting Marketing and Sales:
   Collaborate with the marketing team to strengthen online presence and boost sales.
   Contribute to developing strategies for market expansion and increasing the customer base.

Qualifications Required:

Previous experience in operations management, preferably in the coffee or food and beverage industry.
Strong leadership and organizational skills.
Ability to analyze data and make strategic decisions.
Excellent communication skills.