Manager, Security Operations

Company Overview

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE COMPETENCIES & ACTIVITIES

The manager Security Operations responsibilities will include, but not be limited to:

• Manage one of the Regions Security team consisting of inspectors and shift supervisors.
• Report daily to the Regions Senior Security Manager and Director.
• Provide guidance, training, and support to ensure a high level of performance and professionalism.
• Develop and implement security policies, protocols, and procedures to maintain a safe and secure environment.
• Conduct regular site-assessments of security risks, vulnerabilities, and threats, and develop strategies to mitigate potential risks.
• Coordinate and collaborate with internal departments, such as facilities, human resources, and legal, to address security-related issues or concerns.
• Monitor and maintain security systems, including CCTV cameras, access control systems, alarm systems, and other relevant technologies.
• Conduct investigations into security incidents, accidents, or breaches, and provide detailed incident reports and recommendations for improvement.
• Stay informed about industry best practices, emerging security technologies, and relevant regulations to enhance security operations.
• Establish and maintain relationships with external stakeholders, such as NEOM Sectors, law enforcement agencies and security service providers.
• Develop and deliver security training programs for employees, ensuring awareness and compliance with security policies and procedures.
• Manage access control systems and procedures, including the issuance, control, and revocation of access credentials.
• Oversee the implementation and testing of emergency response plans and procedures.

Culture and Values

• Embrace NEOM’s culture and Values here.
• Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
• Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
• Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules.

Experience & Qualifications

Knowledge, Skills and Experience

• Relevant years’ experience in security or a related field, with a strong background in a leadership or Manager role.
• In-depth knowledge of security operations, protocols, and best practices.
• Familiarity with security systems, including CCTV, access control, intrusion detection, and alarm systems.
• Strong leadership and communication skills, with the ability to effectively manage and motivate a team.
• Strong analytical skills with attention to detail and the ability to identify and mitigate potential security risks.
• Proven evidence of conducting Site security assessments and follow up action plans.
• Ability to work various shifts, including nights, weekends, and holidays.
• CPR/First Aid certification and any relevant security certifications are advantageous.

Qualifications

• Bachelor’s degree or equivalent experience.
• Fluent in English verbal and written essential, Arabic language advantageous.
• Additional certifications or training in security, inspections, or related fields are advantageous.
• Proven experience in security management.
• Previous experience in the Middle East or on a Mega-Project advantageous.