Manager, Facility Management

Role Summary:

Responsible for managing the maintenance and services of workplace facilities to ensure they effectively meet the needs of SAFE and its employees.

Main Responsibilities:

• Oversee and negotiate contracts with service providers for various services, including property, parking, cleaning, catering, and FM technology. Handle insurance plans and service contracts.
• Ensure that facilities comply with government regulations.
• Advise management on strategies to increase energy efficiency and cost-effectiveness. Review utilities consumption and work towards cost reduction.
• Support building projects and conduct inspections to assess the need for repairs, renovations, or refurbishments.
• Assist businesses in relocating to new offices and provide guidance on leasing decisions. Allocate office space based on organizational needs.
• Prepare reports, provide written recommendations, and conduct engineering assessments.
• Manage and supervise the facility project team, ensuring efficient project execution, compliance with deadlines, and successful project completion.
• Manage and oversee the planning, execution, and completion of facility construction and renovation projects, ensuring they align with organizational goals and budgets.
• Perform additional tasks as assigned.

Managerial Accountability:

Human Capital Development

• Create strategy, goals, or plans for the team as appropriate, in alignment with SAFE goals.
• Set priorities and manage workload for self and staff.
• Recognize training needs and ensure that staff gain needed skills.
• Supervise all staff facilities staff (custodians, technicians, groundskeepers, etc.) and external contractors.

Required Qualifications:

• Minimum bachelor’s degree in Facility Management, Engineering, or relevant field.
• PMP/CFM certification.
• 7+ years of experience in various roles.

Leadership Competency:

Driving Success:

• Translates SAFE vision and goals into clear, specific, and achievable objectives. Takes control of projects, leading on key tasks and monitoring others to ensure they fulfill their roles effectively.
• Demonstrates belief in and personal commitment to SAFE vision and mission. Fulfills commitments while maintaining high levels of productivity and output for self and team.

Building Relationships:

• Builds an understanding of who key stakeholders are (including shareholders), their needs, drivers, and constraints. Develop common understanding across widely competing needs.
• Interacts well with others, quickly establishing rapport and maintaining useful relationships with internal and external stakeholders for the benefit of the organization.

Engaging Individuals:

• Creates a team identity and shared purpose among team members. Articulates the vision for the future in a way to motivate others to action. Finds effective ways to empower individuals and help them succeed.
• Focuses on developing, coaching, and mentoring talent to enhance skills, knowledge, and abilities to improve individual and organizational performance.

Core Competency:

Dependability:

• Self-driven and acts proactively.
• Pursues goals with persistence and stamina, works on tasks thoroughly, ensuring accuracy and meeting standards.
• Maintains high levels of quality and effectiveness of work output and achieves outstanding results.

Collaboration:

• Collaborates constructively with people at all levels across the organization.
• Helps colleagues, is always available to the team, and delivers on team commitments.
• Trusts the guidance and direction of colleagues and senior members of the team.

Analytical Thinking:

• Examines, evaluates, and analyzes different types of information objectively.
• Spots trends and patterns, establishes key facts clearly, and interprets numerical data effectively.
• Provides insights and identifies ways to improve things. Trusts intuition about which methods will work best.

Effective Communication:

• Listens attentively and seeks to understand before being understood.
• Explains things clearly and articulates and presents information effectively and confidently.
• Challenges ideas effectively and presents persuasive arguments by presenting a strong case.

Functional Competency:

Maintenance:

Demonstrates the ability to manage and implement maintenance operations for equipment and facilities including the ability to perform preventive and corrective maintenance.

Regulatory Compliance:

A deep understanding of government regulations and compliance requirements related to facilities, including safety, environmental, and accessibility standards. Stay up-to-date with changing regulations and ensure the organization's facilities are in compliance.

Project Management:

Planning, executing, and overseeing facility projects, from renovations and repairs to relocations. Effective project management skills are essential for meeting deadlines, staying within budgets, and ensuring project success.