Leasing Supervisor (Residential)

The Leasing Supervisor (Residential) is responsible for managing day-to-day leasing operations for residential compounds. This role includes supervising leasing activities, maintaining high occupancy rates, ensuring tenant satisfaction, and overseeing the lease renewal process. The ideal candidate will have extensive experience in leasing residential compounds and a strong understanding of tenant relations.

Key Responsibilities

Leasing Operations

• Coordinate and oversee daily leasing activities for residential compounds.
• Monitor the leasing process, including inquiries, property tours, application reviews, and lease signings.
• Ensure timely updates to property availability and maintain accurate records of leased units.

Tenant Relations

• Serve as the primary point of contact for prospective and current tenants.
• Address tenant inquiries, concerns, and requests in a professional and timely manner.
• Foster positive tenant relationships to promote retention and renewals.

Marketing and Outreach

• Assist in the creation and execution of marketing campaigns to promote vacant residential units.
• Coordinate with the marketing team to develop advertising materials for residential properties.
• Attend local events or community gatherings to attract potential tenants.

Lease Management

• Ensure lease agreements are prepared, reviewed, and executed according to company policies and local laws.
• Supervise the lease renewal process and follow up with tenants on upcoming expirations.
• Verify that lease terms comply with Saudi regulations and internal policies.

Team Supervision and Training

• Oversee and guide leasing agents to ensure consistent performance.
• Provide training and mentorship to leasing staff on customer service, sales, and compliance.
• Monitor team performance and provide feedback to enhance efficiency.

Reporting and Analysis

• Prepare regular reports on occupancy rates, leasing activity, and tenant feedback.
• Analyze market trends and competitor activities to refine leasing strategies.
• Recommend improvements to leasing processes to achieve operational goals.

Skills

• Excellent communication, negotiation, and customer service skills.
• Strong leadership and team management abilities.
• Proficiency in property management software and Microsoft Office Suite.
• Familiarity with Saudi real estate laws and regulations.
• Fluency in Arabic and English is required.

Key Competencies

1. Attention to Detail
2. Problem-Solving
3. Customer Focus
4. Team Collaboration
5. Time Management

Working Conditions

• Office-based role with frequent visits to residential compounds.
• Occasional evening or weekend work to accommodate tenant schedules.