Learning & Development Associate - Bakery

JOB TITLE
Learning & Development Associate - Bakery | MAF Retail | Head Office KSA

ROLE SUMMARY
Bakery Associate – Learning & Development is responsible for supporting the business growth through developing skills of the existing employees and plays a key role in training and developing bakery staff to enhance their technical skills, knowledge, and customer service abilities. The role holder will have a strong background in baking, a passion for teaching, and also be responsible for supporting the Learning and Development Manager in executing relevant initiatives as per the required standards.

ROLE PROFILE

• Develop and deliver hands-on training programs for bakery staff, focusing on baking techniques, product consistency, and operational efficiency.
• Conduct workshops and demonstrations on baking skills, equipment handling, and food safety compliance.
• Collaborate with the L&D team to create training materials, manuals, and e-learning modules.
• Ensure adherence to company recipes, portioning guidelines, and quality control measures.
• Conduct assessments and provide constructive feedback to bakery associates.
• Follow up on the feedback of trainings.
• Evaluate instructor performance and the effectiveness of training programs.
• Communicate with management and conduct surveys to identify training needs.

REQUIREMENTS

• Bachelor’s Degree in Business Administration.
• 1 - 3 Proven years of experience in a bakery and corporate training or L&D programs.
• Strong knowledge of baking techniques, ingredients, and equipment.
• Excellent communication, presentation, and instructional skills.
• Experience in coaching, mentoring, or training teams.
• Knowledge of digital learning tools and training software.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.