Key Account Manager

Job Summary

A medical sales representative is responsible for advertising, marketing, and distributing specific medical devices/equipment to relevant medical establishments. They meet with doctors and hospital teams and make presentations to persuade potential clients to use our products/brands, which include medical equipment, software, screens, etc., to a variety of customers, including hospitals and clinics in public and private sectors.

Essential Duties & Key Responsibilities

• Managing and achieving sales targets & collection for the area, per brand, salesmen, and customer.
• Balancing sales between government sector & private sector accounts.
• Present, demonstrate, and sell products to serve and meet customer needs.
• Collaborate and supervise sales & maintenance on sales and service to achieve the company’s objectives.
• Establish new accounts by evaluating, planning, and organizing daily work visit schedules for existing and potential sales opportunities.
• Prepare a sales forecast report for management on a weekly/monthly basis submitted to the administrator coordinator.
• Follow up on-site installation, training, and services when needed to support closing the sales deal and customer satisfaction.
• Recommend to management changes in products, service, and policy by evaluating results, competitive developments, and customer feedback.
• Submit orders by referring to price lists, product info, and data sheets.
• Keep management informed by submitting activity and results reports, such as weekly work reports and plans, and monthly and annual area analyses.
• Monitor competition by gathering current market information on features, pricing, products, and new products.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintain professional and technical knowledge by attending brand educational workshops, publications, and establishing personal networks.
• Provide historical records by maintaining records and personal experience on area and customer sales.

Qualification

• 5 years+ experience as a medical sales representative or similar role.
• Familiarity with databases, market statistics, product lines, and latest medical devices.
• Knowledge of MS Office.
• Excellent verbal and written communication skills.
• Excellent teamwork and networking skills.
• Strong organizational and time management skills.
• Highly motivated and target-driven with a proven track record in sales.
• Ability to travel frequently.
• Strong negotiation and sales skills.