Responsible for increasing sales and acquiring and building relationships with corporate clients. This role involves developing and executing sales strategies to attract and retain clients.
Key Responsibilities:
Sales:
Establish and nurture new business relationships, generating revenue to meet monthly/annual targets, and identifying new business opportunities.
Develop strategies for Sales and Business Development to align with Cozmo Travel's vision.
Set budgets and achieve revenue targets by screening potential clients and analyzing business proposals for market fit, requirements, and financial feasibility.
Assess tenders and project submissions, providing recommendations to Sales Heads for cost-effectiveness and establishing long-term, credible partnerships.
Mitigate contractual risks, manage provider relationships, and ensure staff adherence to terms.
Promote company offerings through market research and collaboration with Marketing, Operations, and branches to drive relevant campaigns and promotions.
Oversee client profiles, monitor business activity, engage with clients regularly, analyze competitive actions, and use data insights to refine sales strategies.
Customer Experience:
Build and maintain relationships with key corporate decision-makers and stakeholders, demonstrating the ability to meet or exceed sales targets and quotas.
Identify client needs, tailor solutions to meet those needs, and close high-value deals.
Operational Excellence:
Assure efficient and effective sales operations, including accurate forecasting and reporting.
Implement and enforce sales policies, procedures, and standards to maintain operational excellence.
Collaborate with line managers to achieve high-impact results and elevate service levels.
Skills:
Personal Qualities:
Strong communication skills.
Proficiency in GDS platforms and booking tools.
Strong understanding of travel industry dynamics.
Excellence in account planning and strategy development.
Fluency in English & Arabic (Written & Verbal).
Display a genuine passion for travel.
Education:
Bachelor’s degree in travel/management/hospitality or related field.
IATA certification would be an advantage.
Experience:
Minimum 7 years of experience within the travel industry.
Proficiency with Microsoft Office Suite and CRM software.
Previous experience using travel systems (like Galileo/Amadeus/Sabre or similar).