Junior Ecommerce Specialist/Web Administrator - Retail | Saudi Arabia

Junior Hybris Web Administrator - Riyadh - Saudi Arabia

Leverage your abilities and join the dynamic team of the market leader in the home improvement retail business. It is also the largest total home solution superstore in the Kingdom of Saudi Arabia.

Working as Junior Web Administrator, you will be responsible for maintaining, updating, and optimizing our e-commerce platform and website to ensure an excellent user experience.

Key Accountabilities

• Assist in the administration and configuration of the SAP Commerce Hybris platform.
• Support the implementation of new features, fixes, and improvements on the platform.
• Perform routine backups and data management tasks.
• Provide basic technical support and troubleshooting for end-users.
• Contribute to platform updates and ensure proper version control.
• Ensure the web platform is secure, up-to-date, and operating efficiently.
• Create and maintain documentation for systems and processes related to Hybris.
• Upload and update product information, descriptions, pricing, and images using the Content Management System (CMS).
• Regularly check website performance, troubleshoot issues, and resolve them promptly.
• Assist in optimizing website content for search engines to improve rankings and visibility.
• Manage online inventory, product categories, and promotional campaigns to align with marketing strategies.
• Collaborate with customer support to resolve user-reported technical issues.
• Monitor website traffic and user behavior using tools like Google Analytics and generate performance reports.
• Work closely with marketing, IT, and design teams to enhance the online shopping experience.

Knowledge, Skills, Experience

• Bachelor's Degree in Computer Science, Information Technology, Web Development, or a related field.
• +1 year of experience in web administration, e-commerce management, or a similar role.
• Basic knowledge of SAP Commerce Hybris platform and web technologies.
• Basic knowledge of Google Analytics 4 and web analytics tags.
• Basic knowledge of HTML, CSS, and JavaScript.
• Familiarity with SEO best practices and website performance optimization techniques.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a fast-paced, dynamic environment.