IT Technical Support

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Key Responsibilities:

1. Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds.
2. Support of the IT environment, including servers, systems, networks, and other devices.
3. Assist on various projects and upgrades to meet Turner & Townsend’s goals.
4. Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals.
5. Monitor daily backups, manage asset database, and control software register.
6. Build positive working relationships with the business. Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities).

1. Education – information technologies or related field.
2. At least 2 years hands-on experience in the IT field.
3. Managerial experience. Understanding and practical knowledge of the management and mentoring principles.
4. Language skills – English.

Your team and working environment:

Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.