IT Support Analyst

Position: IT Support Engineer

Company: COFORGE LIMITED

Location: Riyadh, Jeddah - Saudi Arabia

Experience: 2 - 8 Years

Responsibilities:

1. Provide advanced technical support for O365 applications, troubleshoot complex issues, manage Antivirus software, and ensure effective Endpoint Management.
2. Provide technical support for Windows Server and desktops, troubleshoot hardware and software issues, and manage networking concepts including LAN and WAN.
3. Assist in managing IT infrastructure, provide technical support, and administer applications like Microsoft Dynamics and Kissflow, requiring knowledge of Windows Servers.
4. Provide application support, troubleshoot technical issues, implement updates, and ensure efficient operation of IT applications while documenting processes.
5. Provide IT technical support, troubleshoot computer issues, and maintain systems; strong knowledge of Windows and experience with Teams and Zoom required.
6. Lead a team in ICT and security system design, ensuring compliance with standards while possessing expertise in network technologies and troubleshooting.
7. Lead IT infrastructure management, focusing on network security, server administration, and IT assessments while ensuring adherence to ITIL standards and team development.
8. Provide IT support and services, troubleshoot issues, and ensure customer satisfaction while promoting organizational values and complying with IT policies.

Minimum Requirements:

1. 2+ years of troubleshooting experience in a multi-user high availability environment.
2. Good written and verbal communication skills.
3. Graduate degree and transferable Iqama with a driving license.

Easy Apply - Multiple Vacancies - 30+ days ago