IT Support

IT Support

• Maintain all local IT, networks, servers, computers, applications and backup.
• Manage and resolve issues as part of the IT support team.
• Manage users and group within the Active Directory.
• Install PC with the SCCM image.
• Train and support the users to the Company Environment (PC -users account- applications …)
• Give support and training to the end users in their daily work.
• This includes remote management and 80% traveling.
• Logs calls and takes appropriate action to ensure a satisfactory response within specified time frames for the user community.
• Establishes and maintains a parts inventory for personal computers, as well as other supplies and computer center-related materials.
• Keeps up to date with current trends and is prepared to make recommendations.
• Produces support documentation.
• Office work as assigned.

• College or University degree in IT or system development.
• Good knowledge regarding Microsoft products such as Windows 7, Active Directory, Office is a must.
• Good knowledge of backup solutions such as Symantec Backup Exec or Veeam.
• Good verbal communication skills.
• Ability to follow manuals and read complex instructions.
• Ability to operate a variety of standard office equipment including personal computers, printers, and copiers.
• Fluent spoken and written English language is a must.
• Service oriented, flexible, reliable, teamwork and open-minded are characteristics that we value.