We are seeking a proactive and skilled IT Support Specialist to manage and oversee our partner's IT infrastructure. This role involves handling IT assets, licenses, and security policies, as well as providing technical support and digital solutions to enhance organizational efficiency. The ideal candidate will have a strong understanding of the Microsoft ecosystem and be capable of managing various IT tasks.
If you are excited to contribute to innovative projects, we encourage you to apply. We value creativity, initiative, and a commitment to excellence in delivering top-notch digital solutions.
Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field
2–4 years of experience in IT support or systems administration
Strong knowledge of Microsoft tools and services (Azure, Intune, OneDrive, SharePoint)
Experience managing Active Directory and implementing security policies
Proficiency in network management, backup and recovery solutions, and software configuration
Ability to develop and deliver user training and documentation
Experience with vendor management and ensuring compliance with IT standards
Strong problem-solving skills, attention to detail, and ability to work independently
Excellent communication skills and a customer-focused mindset
Responsibilities
Manage IT assets, ensuring proper inventory and licence compliance
Administer Active Directory, handling user accounts and access control
Implement basic security policies and monitor threats
Support and configure Microsoft tools (Azure, Intune, OneDrive, SharePoint)
Provide technical support for hardware, software, and network issues
Develop digital solutions to improve organizational efficiency
Maintain and troubleshoot network infrastructure and connectivity
Implement and test backup and recovery procedures
Install, configure, and update software applications
Create and deliver training materials and sessions for users
Manage vendor relationships for IT procurement and support
Recommend technology solutions and ensure compliance with standards
Monitor IT systems, perform maintenance, and address performance issues
What we offer
Competitive salary
Medical insurance
Paid vacation
Direct Employment
Collaborative and innovative work environment
Career growth and personal development opportunities