IT Manager

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Responsible for working with users either internal or external, including vendors/suppliers. To perform IT support on infrastructure and operation covering end-to-end process which include CSC, Front-Of-House and Back-Of-House process. Architect the infrastructure and design with related partners e.g. network provider, data center support, etc. to ensure store infrastructure fulfills current and future business requirements and security concerns. Manage operation support provider to achieve business requirements and IT service.

Being the leader of the IT department and point of contact for the IT team to ensure that all IT services are functioning properly to be able to operate the Hotel business as per the expectation and perform other tasks as assigned.

Perform risk management to minimize support risks, maintain infrastructure and application with knowledge of POS and all existing store systems, work closely with network and system support provider.

• Bachelor's degree in Information Technology, Computer Science.
• Excellent service orientation, interpersonal team skills, flexibility, initiative, and teamwork.
• Ability to work under pressure & excellent problem-solving & decision-making skills.
• 4 to 6 years of experience in the Hotel Industry.

Your team and working environment:

• Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms, and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.