IT Business Manager - Business Solutions

IT Business Manager - Business Solutions

ASMO is a groundbreaking joint venture between DHL and Saudi Aramco. Inheriting DHL's logistics excellence and Saudi Aramco's extensive supply chain ecosystem, we are here to set a new benchmark and redefine the procurement and supply chain landscape, enabling growth.

ASMO aims to be operational in 2025 and provide reliable end-to-end integrated procurement and supply chain services for companies across the industrial, energy, chemical, and petrochemical sectors. Our focus customers in the short term will be Saudi Aramco and its Affiliates. In the long term, all the industrial sectors within Saudi Arabia aim to reach the MENA region.

Objective:

The Business Manager for Business Solutions will help contribute to bridging the gap between the Technology department and the Business Solutions unit within ASMO. The Manager will be responsible for building and maintaining strong relationships with business stakeholders in the Business Solutions unit, understanding their needs, and aligning IT services and solutions to support their objectives.

General Responsibilities:

• Contribute to the development and execution of the IT Business Partner department's short to mid-term strategic plan to ensure alignment with the IT Business Partner department's strategic priorities, and the corporate goals by leading the Business Relationship for Business Solutions unit.
• Contribute to the development of annual business plans for the assigned areas of responsibility in the Business Relationship for Business Solutions unit to support the achievement of financial and strategic objectives.
• Monitor, control and report key performance indicators related to the IT Business Partner department to track performance and recommend corrective actions through the perspective of the Business Relationship for Business Solutions unit.
• Develop and maintain effective relationships with key business stakeholders in the Business Solutions unit, such as the Unit Lead and system analysts.
• Collaborate with these business stakeholders to identify and analyze their IT needs; conduct business process assessments, gather requirements, and translate them into actionable IT initiatives.
• Ensure a deep understanding of ASMO's business context and priorities and apply that knowledge to the requirements of the Business Solutions unit.
• Facilitate effective IT service delivery by acting as a liaison between the Business Solutions unit and Technology Department; provide feedback to IT teams to improve service quality and address any issues or concerns.
• Help identify opportunities for business process improvement for the Business Solutions unit.
• Manage the activities of direct reports to ensure that all work is carried out in an efficient manner, in line with the annual business plans, policies and procedures.
• Manage the performance management process by setting annual objectives, and developing staff through mentoring, coaching and constructive feedback.
• Identify employees training and developmental needs and in conjunction with Human Capital Department bridge the knowledge gaps to ensure continuous progression, and high-level of competence within the team.
• Contribute to defining an optimum structure for the IT Business Partner department via the Business Relationship for Business Solutions unit, to ensure smooth workflow of operational processes and optimal utilisation of resources.
• Provide input into the preparation and consolidation of the IT Business Partner department's budget with regards to the Business Relationship for Business Solutions unit, monitor financial performance during the year and identify areas of unsatisfactory performance (if any), and recommend mitigating actions.
• Identify and manage implementation of change initiatives on systems, processes and practices considering international leading practices, and/or other changes in the business environment.
• Recommend improvements to departmental procedures, and ensure implementation of policies, procedures, systems and controls covering the Business Relationship for Business Solutions unit so that all activities meet ASMO's standards, compliance, and regulatory requirements, align to business requirements, and increase operational efficiency.
• Identify opportunities for the continuous improvement of systems, processes and practices considering international leading practices, in order to increase operational effectiveness within the unit.
• Ensure that all relative reports are prepared timely and accurately, and meet the IT Business Partner department's requirements, policies and standards.
• Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the IT Business Partner department to guarantee employee safety and delivery of high-quality services.

Qualifications:

• Bachelor's degree in business administration, computer science, information technology, or equivalent from a recognized and accredited university is required.
• Master's degree in business administration, computer science, information technology, or equivalent from a recognized and accredited university is preferred.
• Certified Business Relationship Manager (CBRM), Project Management Professional (PMP), or any other relevant certification preferred.
• 9 years experience in the same Field, out of which 3 years at a supervisory position or similar level.