Income Auditor

We are looking for an Income Auditor to provide customer service support, balance the books, and perform essential accounting tasks during our late-night shifts.

A little taste of your day-to-day:

• Prepares daily income report.
• Investigates discrepancies and corrects them as indicated in Night Auditor and Restaurant Auditor's Logbook.
• Compares the Housekeeper's Report against Night Receptionist room report, lists discrepancies noted, and investigates them.
• Performs duties indicated in the Income Auditor checklist.
• Supervises the activities of the Assistant Income Auditor and Night Auditor.
• Ensures completion of the monthly Income Auditor checklist.
• Reports all discrepancies in the Logbook for the attention of the Internal Auditor and Controller.
• Supervises and controls Restaurant Checks issues Logbook.
• Complies with Hotel's Health, Safety & Hygiene policy.
• Performs related duties and special projects as assigned.
• Manages day-to-day activities, plans and assigns work, and establishes performance and development goals for team members. Provides mentoring, coaching, and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
• Educates, trains, and motivates finance and accounting teams to achieve hotel revenue goals. Ensures staff has the information, market data, tools, and equipment to successfully carry out job duties. Provides direction to hotel employees on how decision making impacts profits.

What We Need from You:

• Accounting and mathematics skills for accurate auditing and payment processing.
• Cash handling experience for counting and securing bank and processing cash payments.
• Computer literacy, including familiarity with PMS software.
• Strong verbal communication and good listening skills for effective interactions with guests and housekeeping staff.
• Customer service experience.
• Knowledge of hotel operations, offers, and the local area.

What You Can Expect from Us:

We provide our people everything they need to succeed, from a competitive salary that rewards hard work to a wide range of benefits designed to help you live your best work life, including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance.

IHG gives every team member the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work, and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

Join us and become part of our ever-growing global family.

If you don’t quite meet every single requirement but still believe you’d be a great fit for the job, we encourage you to apply. Start your journey with us today.