Human Factor Training Manager

Job Purpose:

The Human Factor Training Manager is responsible for collaborating with cross-functional teams to identify and address human factors challenges while driving innovation and compliance with aviation industry standards.

Key Accountabilities Functional:

• Human Factors Strategy and Implementation
• Promote a culture of user-centered design across the organization.
• Develop and implement human factors strategies to improve design, workflows, and operational training efficiency.
• Technical Knowledge
• Familiarity with human factors methodologies, assessments, and usability evaluation tools.
• Must have a CRMI certificate from an approved training center.

Key Accountabilities Operational:

• Training and Leadership
• Provide training and guidance to teams on human factors principles, methodologies, and best practices.
• Serve as the subject matter expert for human factors within the organization.
• Direct all CRM ground training for FDC, including initial, upgrade, transition, recurrent, and requalification as required.
• Direct all CRM ground training for Flight Dispatchers, Cabin Crew, and Crew Schedulers.

Training and Development:

• Develop training programs tailored to how people learn and interact.
• Develop CRM ground training programs and courseware, procure and maintain training material, develop processes, and maintain sufficient numbers of qualified instructors and training material.
• Promote awareness of human factors principles across the organization.

Compliance and Standards:

• Ensure trainings and systems meet human factors guidelines, regulatory requirements, and aviation industry standards.
• Stay updated on advancements in human factors research and technologies.
• Maintain records of all training conducted and prepare relevant certificates.

Safety and Risk Mitigation:

• Develop strategies to mitigate risks associated with human error and ensure compliance with safety regulations.

Research and Analysis:

• Identify potential human errors and their impact on safety and performance that can help in conducting training.

Generic Responsibilities:

Team Management:

• Mentor and motivate the team to ensure that subordinate(s) have the required knowledge, skills, competencies, and experience to achieve the objectives.

Required Job Specifications:

Academic Qualifications:

Bachelor's degree in Human Factors, Psychology, Industrial Engineering, or a related field.

Professional Experience:

More than 4 years of experience in the relevant field.

Licenses and Certifications:

Certification in Human Factors/Familiarity with safety-critical industries such as aviation.