Housekeeping Supervisor

We are seeking a detail-oriented and efficient Housekeeping Supervisor to join our team in Jeddah, Saudi Arabia. As a key member of our hospitality staff, you will oversee the daily operations of our housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction.

Responsibilities

• Manage and supervise the housekeeping team, including scheduling, training, and performance evaluations
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness standards
• Coordinate with other departments to ensure smooth operations and prompt response to guest requests
• Manage inventory of cleaning supplies and linens, placing orders as needed
• Implement and maintain quality control procedures for housekeeping services
• Address and resolve guest concerns related to housekeeping in a professional and timely manner
• Ensure compliance with safety and sanitation standards
• Develop and improve efficient cleaning processes
• Prepare and maintain accurate housekeeping reports
• Train new housekeeping staff members on proper procedures and standards
• Oversee special cleaning projects and deep cleaning schedules

Desired Candidate Profile

Qualifications

• Proven experience in housekeeping or hospitality industry, with at least 2 years in a supervisory role
• Strong organizational skills and meticulous attention to detail
• Excellent leadership and team management abilities
• Outstanding communication and interpersonal skills
• Proficiency in English; Arabic language skills are highly advantageous
• Ability to work efficiently in a fast-paced environment and manage time effectively
• Computer literacy, including proficiency in MS Office suite and hotel management software
• In-depth knowledge of housekeeping operations, standards, and best practices
• Familiarity with safety and sanitation regulations
• Problem-solving skills and ability to make quick decisions
• Flexibility to work various shifts, including weekends and holidays
• High school diploma required; Bachelor's degree in Hospitality Management or related field preferred
• Understanding of local customs and culture in Jeddah, Saudi Arabia
• Commitment to delivering exceptional customer service
• Ability to stand for extended periods and perform physical tasks associated with cleaning

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Housekeeping Supervisor