Job DescriptionWe are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Attendant, you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures. Your role will include key responsibilities such as:
- Receive work assignment, keys, and supplies from the supervisor and sign the key log book accurately.
- Clean rooms and bathrooms, performing any combination of the following duties.
- Keep fire exits and stairways clear of any obstruction.
- Check and report any maintenance work required immediately.
- Pick up any litter from corridors and pathways.
- Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets.
- Make beds, wash sinks, bathtubs, toilets, tiles, mirrors, and floors, and polish brass and metal.
- Replenish bathroom supplies and room supplies.
- Tidy and arrange neatly guest toilet articles on vanity tops and spot clean carpets when necessary.
- Clean and keep the guest corridors, service pantries, and service areas neat and tidy at all times.
- Remove Room Service trays and trolleys from guestrooms and corridors.
- Inform valet service to collect guests' clothes for laundry, dry cleaning, or pressing services.
SkillsEducation, Qualifications & ExperiencesYou should ideally have vocational training within the Housekeeping Department of a hotel. A good command of English is an advantage.
Knowledge & CompetenciesThe ideal candidate will be a friendly, caring, dedicated individual with good cross-cultural sensitivity and the willingness to put in extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team and guests alike, while possessing the following additional competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork