Hotel Manager

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Department: Operations

Reporting to: General Manager

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration - values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As a Hotel Manager, you will play a critical role in leading the day-to-day operations of the hotel, ensuring the seamless integration of various departments and operational functions. You will be responsible for achieving operational excellence, driving financial performance, fostering a high-performance culture, and maintaining exceptional guest service standards. Your role will be highly strategic, working closely with the General Manager to implement long-term goals, analyze business trends, enhance profitability, and maintain the brand's prestige and reputation.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. At Red Sea Global Hospitality, team members are encouraged to innovate continuously to meet the evolving needs of the business, their colleagues, and most importantly, our guests. As Hotel Manager, you will:

1. Strategic Leadership & Operational Oversight: Oversee the full spectrum of hotel operations, ensuring all departments work in concert to deliver superior guest experiences while optimizing operational efficiency and cost-effectiveness.
2. Guest Satisfaction & Experience Management: Champion a guest-centric culture, ensuring that every aspect of the guest experience is consistently exceptional.
3. Financial Management & Budget Optimization: Collaborate with the General Manager and senior leadership to set and monitor the hotel's annual budget, focusing on revenue maximization and cost controls.
4. Leadership & Team Development: Lead and inspire diverse team members across all operational departments, ensuring clear communication and alignment with the hotel's vision.
5. Operational Excellence & Quality Assurance: Continuously review and improve all hotel procedures and processes to ensure operational excellence and compliance with the highest standards.
6. Health, Safety, and Regulatory Compliance: Ensure the hotel is fully compliant with all local, national, and international safety, health, and environmental regulations.
7. Revenue Management & Market Analysis: Work closely with the Sales and Revenue Management teams to develop and execute pricing strategies and promotional campaigns.
8. Brand & Reputation Management: Ensure the hotel maintains its reputation as a premier destination for guests by promoting the brand's values.

Qualifications and Standards

To succeed in this complex role, candidates should possess the following qualifications and experience:

• Education: A Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Experience: Minimum of 8-10 years of progressive experience in hotel operations management, with at least 4 years in a senior leadership role.
• Leadership Skills: Proven ability to lead a diverse and dynamic team.
• Strategic & Financial Acumen: Demonstrated experience in strategic decision-making and financial oversight.
• Guest Service Excellence: A deep understanding of luxury guest service principles.
• Operational Expertise: Comprehensive knowledge of hotel operations across all key departments.
• Problem-Solving & Decision-Making Skills: Strong analytical and decision-making skills.
• Communication Skills: Exceptional communication and interpersonal skills.
• Attention to Detail & Multitasking Ability: Exceptional attention to detail, with the ability to manage multiple priorities simultaneously.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels.
• Competitive compensation package.
• Access to exclusive perks and benefits.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment.
• Employee Recognition Programs.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.