Healthcare Software Engineer

Job Description

Hiring System Engineer to take responsibility for technical services with several activities to lead successful delivery to healthcare organizations of the company clients in government and private sectors in KSA . The role is to acquire the proper resource team for an objective of a project SOW to design and implement the information system, maintain and support under a contract.

1. System Implementation & Project Execution:

Collaborate with stakeholders to gather requirements and support the design and validation of system architectures that align with business needs.

Assist in project planning by evaluating and validating hardware BOMs, software licenses, and network solutions in line with project standards.

Develop system deployment strategies while ensuring scalability, availability, security, and process dependencies.

Oversee system installation, configuration, testing, quality assurance, go-live, and operations.

Work closely with cross-functional teams, including application specialists, project managers, and supervisors.

2. Technical Support & Maintenance:

Provide technical support to end-users and relevant teams, troubleshooting and resolving system-related issues.

Monitor system performance, analyze system logs, and optimize system resources to maintain high availability and performance.

Conduct preventive maintenance (PPMs) as per the service management plan.

Perform root cause analysis for system issues, document findings, and implement corrective actions.

Manage support tickets effectively, ensuring resolution within Service Level Agreements (SLAs).

Coordinate with vendors and support teams to resolve hardware and software issues.

Job Requirements

Experience:

3 to 5 years of experience in software solutions implementation and support within the healthcare IT industry or a relevant IT field.

Strong knowledge of backend hardware installations and configuration management (Servers, MS Server OS, VMware/Hyper-V, RAID, SAN, NAS).

Hands-on experience with databases (SQL, Oracle) and tools such as PL/SQL Developer.

Experience in HL7 integration, DICOM configuration, and data migration.

Good knowledge of network components and system operation in production environments.

Familiarity with healthcare information systems such as:

Radiology Information System (RIS)

Picture Archiving Communication System (PACS)

Laboratory Information System (LIS)

Hospital Information System (HIS)

Dose Management System (DMS)

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred Certifications (a plus):

CCNA, MSSA, ITIL, PMP

Key Skills:

Strong problem-solving and technical troubleshooting skills.

Excellent communication and collaboration abilities.

Ability to work under pressure and manage multiple tasks efficiently.

Strong documentation and reporting skills.

Team-oriented mindset with adaptability and leadership qualities.