Healthcare Nutrition Specialist (Al Jawf)

Danone MENA is looking for a talented Healthcare Nutrition Specialist (medical representative) to be based in Al-Jawf, Saudi Arabia.

In the context of Specialized Nutrition Middle East, you will be responsible to drive and contribute to SN brand market share in the assigned area, build productive scientific-based HCP relationships, taking responsibility for HCP satisfaction and loyalty by meeting their health care nutrition needs.

The candidate will also carry the following responsibilities:

1. Influencing HCP attitude and behavior:

• Periodical visits to HCPs in hospitals, health clinics, private clinics, and private hospitals to establish strong scientific based relationship and position our Healthcare Nutrition solutions as preferred solutions with the HCPs.
• Ensure all doctors/HCP/KOL receive the right message, information, and clinical studies.
• Illustrate the benefit/s of our solutions to the HCPs.
• Conduct scientific audio/visual meetings for HCPs.

2. Area Management:

• Identify business opportunities within respective area and evaluate learnings to develop business initiatives and tactics to realize the real potential.
• Implement "weekly call cycle" in constant coordination with direct manager.
• Understand and respond to competitive activities and initiate and recommend actions to counteract these in order to help protect our market position.
• Maintain a high level of product knowledge to ensure the ability to understand and explain all product information and handouts.
• Follow up on customer queries/complaints.
• Review business plan in line with cycle objectives on a quarterly basis with the Head of KSA.
• Compile and submit reports on promotional activities in accordance with established formats and schedule.
• Ensure that all business conforms to the WHO and local government code of ethics for infant formula products.
• Conduct seminars and detailing nutrition education activities.
• Daily database management and compliance with administrative procedures & processes.
• Ensure the accomplishment of qualitative and quantitative key performance indicators assigned for him/her for his/her respective area on daily, monthly, and yearly bases.

3. Team Input:

• Participate in daily and/or weekly meetings to discuss the market situation and problems faced.
• Help run seminars/events.

4. Intelligence and Insights Gathering:

• Collect intelligence on the HCP Universe, e.g., identifying new contacts.
• Monitor all competitor activities, including consumer offers, medical conferences, and round tables and report it to management.
• Conduct medical detailing face-to-face calls and maintain ongoing contact with identified lists of HCPs across the defined geographical area.
• Build strong relationships with targeted HCPs and map the Decision-Making networks in the region.
• Carry out promotional activities with targeted HCPs.
• Update competitor intelligence and input into database.
• Record and report back on call visits and progress against set objectives.
• Attend and participate in internal meetings as required.

To be successful in the role you should ideally have:

Experience And Education:

• Education: BSc. in Medical, Pharmacist or Dietitian.
• Experience: at least 2 years.
• Experience in Nutrition field is a plus. Experience with Primary Healthcare Center is a plus as well.

Location:

Saudi Arabia, Al-Jawf

Skills:

• Consumer Orientation: enabling the business to serve the consumer.
• Entrepreneurial: recognizes and seizes business opportunities.
• Rigor: thinks systematically, plans effectively.
• Transparency: acts in an open and respectful manner.
• Decision Making: combines decisiveness with sound judgment.
• Team Player: connects effectively with others.
• Getting Things Done: delivers results and measures performance according to plan.

Languages required:

Arabic native and English.

Danone Values:

Candidates are expected to adhere to Danone's core values: Humanism, Openness, Proximity & Enthusiasm.