Healthcare Application Support Analyst

Company Description
SANTECHTURE is a healthcare technology innovator that is transforming Revenue Cycle Management (RCM) in the Middle East, North Africa, and Asia through smart AI-based and cloud-based solutions. Our Software as a Solution (SaaS) products help healthcare providers large and small develop efficient Revenue Cycle Management to reduce cost, increase automation, maximize accuracy, and safeguard revenue. Established in 2019, we have since grown to operate across KSA, UAE, India, and Egypt, serving a roster of blue-chip public and private sector customers and helping them achieve RCM excellence, improve efficiency, accelerate collections, and boost overall profitability.

Work Location
This is a full-time on-site role as a Healthcare Application Support Analyst at SANTECHTURE in Dhahran, Saudi Arabia.

Role Description
As a Healthcare Application Support Analyst, you will be responsible for ensuring the smooth functioning of healthcare information systems (HIS) by providing technical support, troubleshooting, and resolving issues to maintain system availability and performance. Your role will involve collaborating with cross-functional teams to analyze user requirements and develop solutions, as well as conducting system testing and training end-users on the effective utilization of the HIS system.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in supporting healthcare information systems (HIS) and familiarity with relevant healthcare technologies and industry standards.
• Analytical and problem-solving skills to identify and resolve complex technical issues.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and provide support to end-users.
• Experience with SQL and databases.
• Knowledge of programming languages, such as Java, Python, or C++.
• Experience with HL7 integration and cloud computing is a plus.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of healthcare industry regulations and compliance requirements.
• Proficiency in troubleshooting software and hardware issues.
• Certifications in relevant healthcare IT systems and applications.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a team environment.

Job Type: Full-time

Pay: ﷼00 - ﷼2.00 per month

Application Question(s):

• How many years of experience in Healthcare IT Application Support?
• What is your current salary?
• What is your expected salary?
• Are you open to work onsite from our client location at Dhahran, Saudi Arabia?