Head Waiter - Riyadh - Client of Pillars Consultancy - Recruitment Egypt

Head Waiter - Riyadh - Client of Pillars Consultancy - Recruitment Egypt

Head Waiter (Captain) Job Description

About Our Restaurant

We are a large, upscale dining establishment located in the heart of Riyadh, Saudi Arabia. Our goal is to provide exceptional service, delicious food, and a luxurious ambiance to our guests.

Main Responsibilities

1. Team Leadership: Manage and supervise a team of waitstaff to ensure efficient and high-quality service is provided to guests.
2. New Staff Training: Train and mentor new staff members on restaurant policies, procedures, and service standards.
3. Culture Promotion: Create and maintain a positive work environment for the waitstaff, promoting teamwork and a strong work ethic.
4. Cleanliness and Organization: Monitor and maintain the cleanliness and organization of the dining area, ensuring a pleasant and comfortable atmosphere for guests.
5. Guest Interaction: Greet and seat guests, taking their orders and providing recommendations on menu items.
6. Order Management: Ensure all food and beverage orders are accurately entered and delivered to guests in a timely manner.
7. Guest Complaints: Handle any guest complaints or concerns in a professional and timely manner, working to resolve issues and ensure guest satisfaction.
8. Kitchen Collaboration: Collaborate with kitchen staff to ensure smooth and efficient service, communicating any special requests or dietary restrictions to the kitchen team.
9. Inventory Management: Manage inventory and supplies for the waitstaff, ensuring adequate stock levels and placing orders as needed.
10. Safety Compliance: Adhere to all health and safety regulations and procedures, maintaining a safe and clean work environment at all times.
11. Special Events: Assist with special events and private dining reservations as needed.

Requirements

1. Experience: Previous experience as a Head Waiter or captain in a high-end restaurant is required.
2. Communication Skills: Excellent communication and leadership skills.
3. Food Knowledge: Strong knowledge of food and beverage service, including wine pairing and menu recommendations.
4. Multitasking: Ability to multitask and work in a fast-paced environment.
5. Health and Safety: Knowledge of health and safety regulations and procedures.
6. Language: Good English is required, Arabic is a plus.

The estimated salary for this position is around $40,000 - $60,000 per annum, depending on experience and qualifications.