Head of Retail

Job Title: Head of Retail

Location: Madinah, Saudi Arabia

Employer: Private Real Estate Developer

Role Summary:

Responsible for leading the retail strategy, tenant coordination, and operational readiness of a new shopping mall in Madinah. The role ensures timely launch, efficient operations, and strong tenant and customer engagement.

Key Responsibilities:

• Oversee pre-opening activities and coordinate with project, fit-out, and construction teams.
• Monitor tenant fit-outs and ensure compliance with mall guidelines.
• Manage timely unit handovers and snag list resolution.
• Lead all day-to-day mall operations: security, cleaning, maintenance, parking.
• Ensure HSE compliance and high operational standards.
• Act as key liaison between developer and retail tenants.
• Support leasing and marketing to drive occupancy and footfall.
• Manage operational budgets and cost efficiency.

Requirements:

• Bachelor’s degree in Business, Real Estate, or Facilities Management.
• 7–10 years’ experience in mall operations or retail property management.
• Strong leadership, coordination, and stakeholder management skills.
• Prior KSA or regional experience preferred.