Group Conference & Events Sales Executive

Group Conference & Events Sales Executive

Hotel Brand: Kimpton

Location: Saudi Arabia, Riyadh

Hotel: KAFD Riyadh (RUHKA), King Abdullah Financial District

Job number: 139681

Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward thinking flavours that feed the soul. Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ‘ridiculously personal’ experiences for each other and our guests.

We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

About Kimpton Riyadh

Located in King Abdullah Financial District, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand’s playful energy, infectious personality, and unique design style to this LEED certified landmark development. The hotel welcomes guests to experience its 212 guest rooms and suites and to enjoy its unique dining options.

A Group Conference & Events Sales Executive at an international luxury hotel typically has a dynamic and multifaceted role. Here are some of the key day-to-day activities:

1. Client Interaction: Handling guest and client inquiries efficiently and courteously, ensuring all requests and complaints are addressed promptly.
2. Sales and Marketing: Developing and attracting meeting and event business to achieve hotel targets. This includes promoting hotel facilities to new and existing clients, and implementing sales strategies.
3. Event Coordination: Coordinating all details for events, including food and beverage, IT/AV equipment, entertainment, and themes. Ensuring all client requirements are met and exceeded.
4. Follow-Up: Following up on all inquiries, preparing proposals, and facilitating show rounds for potential clients to showcase the hotel's facilities.
5. Team Collaboration: Working closely with related operational departments to ensure guest requests and expectations are met. Promoting teamwork and quality service through daily communication and coordination.
6. Administrative Duties: Performing general office duties to support sales and marketing, such as filing, sending emails, and typing. Maintaining records and managing reservations.
7. Customer Service: Demonstrating a high level of knowledge to enhance the guest experience, being attentive to guests, and promptly fulfilling their requests.
8. Compliance and Standards: Ensuring compliance with hotel rules and regulations, grooming and uniform standards, and health, safety, and security policies.

This role requires excellent communication skills, a proactive approach to sales, and the ability to build and maintain strong client relationships. It's a dynamic position that plays a crucial part in the hotel's success.

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

1. Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration
2. Two to Three years’ prior tenure in a similar role
3. International luxury hotel chain background
4. GCC exposure
5. English Fluency is required
6. Arabic Fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What we offer

We’ll reward all your hard work with a competitive salary and benefits. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.