General Manager of Governance and Digital Empowerment

General Manager of Governance and Digital Empowerment

The General Manager of Governance and Digital Empowerment is a pivotal senior-management position within Government Confidential, requiring a seasoned professional with a strategic mindset and the ability to oversee the governance framework while leading digital transformation initiatives. The role demands comprehensive understanding and experience in the banking industry, harnessing technology to enhance operational efficiency, risk management, compliance, and customer engagement. The ideal candidate must exhibit strong leadership in steering the organization through the evolving digital landscape, ensuring robust governance practices that align with the mission, ethics, and regulatory environment of the public sector. Key to this role is a blend of technical acuity, policy insight, and management expertise, to bolster institutional resilience and drive innovation, ensuring that digital strategies effectively serve the needs of the public while maintaining the integrity and security of financial systems.

Job Requirements:

1. Must possess a minimum of 12 years and a maximum of 17 years of professional experience in the banking industry, with a focus on governance and digital innovation.
2. Master's degree in Business Administration, Finance, Information Technology, or related field; or equivalent education and experience.
3. Proven track record of devising and implementing governance frameworks within financial institutions.
4. Demonstrated experience in leading digital transformation projects with a sizable impact on business processes and customer experience.
5. Strong background in regulatory compliance, with an in-depth understanding of banking laws and standards.
6. Prior experience working in or with government entities, with a strong grasp of public sector ethics, transparency, and accountability measures.
7. Evidence of advanced strategic planning capabilities and the ability to forecast industry trends.
8. Exceptional stakeholder management skills, capable of navigating complex political and organizational structures.
9. Clear history of team leadership and talent development in high-stakes environments.
10. Certified as a Professional in Governance (ProGov) or equivalent is highly desirable.
11. Experience in risk management from a digital and financial perspective.
12. Robust project management experience, preferably with certifications such as PMP or PRINCE2.

Job Responsibilities:

1. Lead the establishment and ongoing refinement of governance practices, ensuring they support the strategic goals and comply with regulatory requirements.
2. Develop and execute a comprehensive digital empowerment strategy aimed at improving operational efficiency, risk management, and customer service.
3. Oversee the integration of cutting-edge digital solutions and banking technologies into existing systems, facilitating seamless transitions.
4. Champion a culture of innovation and continuous improvement within the organization, encouraging staff to embrace digital tools and methodologies.
5. Collaborate with government officials, regulatory bodies, and industry leaders to align initiatives with public interest and policy expectations.
6. Ensure robust cybersecurity measures are in place, protecting sensitive information and financial assets from threats.
7. Direct major projects from conception through to execution, ensuring milestones are met and deliverables are of high quality.
8. Mentor and develop a high-performing team, fostering a results-driven environment.
9. Regularly report to senior executives and stakeholders on progress, risks, and opportunities related to governance and digital strategy.
10. Stay abreast of legislative changes, banking regulations, and technological advancements that may impact the organization's governance and digital footprint.

Required Skills:

1. Strategic leadership and visionary thinking with the ability to execute on a large scale.
2. Outstanding communication and interpersonal skills, capable of engaging diverse audiences and building consensus.
3. Advanced knowledge of digital technologies in the banking sector and their application within governance frameworks.
4. Proficient in financial analysis, budgeting, and resource allocation.
5. Skilled in change management, capable of leading teams through transformation initiatives.
6. Demonstrated problem-solving and decision-making abilities in complex scenarios.
7. Exceptional understanding of risk management principles and practices related to digital and financial operations.
8. Well-versed in modern project management techniques and tools.
9. In-depth experience with data privacy standards and cybersecurity protocols, specific to the financial industry.
10. Proficiency in governance, risk and compliance (GRC) software.
11. High ethical standards and professionalism, with an emphasis on integrity and confidentiality.
12. Ability to navigate and manage political sensitivities within a government framework.
13. Mastery of stakeholder engagement and management for effective relationship building.
14. Command of regulatory compliance requirements and the capacity to implement necessary controls and checks.
15. Skilled in coaching, mentoring, and developing talent within a governance and digital specialization.