Front Desk Agent - Night Shift

SOFITEL
Eastern Province
SAR 120,000 - 150,000
Job description

Job Title: Front Desk Agent

Job Description:

  • Greet and respond to guest requests while providing exceptional service.
  • Responsible for check-in/out process, collecting payment and settling accounts as per standards, as well as taking and entering restaurant take away orders.
  • Take initiative to add a personalized experience.
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.
  • Follow all hotel and departmental policies and procedures, as well as health & safety protocols.

Qualifications:

  • Proficiency in English (verbal and written), a second language is an asset.
  • Previous customer-related experience preferred.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible & reliable.
  • Ability to work well under pressure in a fast-paced environment.

Company Industry:

  • Hotels
  • Hospitality

Department / Functional Area:

  • Chefs
  • F&B
  • Front Desk

Keywords:

  • Front Desk Agent - Night Shift
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