Food and Beverage Supervisor

Food and Beverage Supervisor

Hotel Brand: Kimpton
Location: Saudi Arabia, Riyadh
Hotel: KAFD Riyadh (RUHKA), King Abdullah Financial District
Job number: 139221

Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward-thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted and ridiculously personal.

Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ‘ridiculously personal’ experiences for each other and our guests.

We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that’s quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

A Food and Beverage Supervisor plays a vital role in ensuring the smooth operation of the hotel's dining services. Here are the typical day-to-day activities for this position:

Day-to-Day Activities of a Food and Beverage Supervisor

1. Supervising Staff: Leading and mentoring the food and beverage team to ensure high standards of service. Conducting briefings and training sessions to keep the team informed and motivated.
2. Overseeing Service Operations: Monitoring the setup and service of dining areas, including restaurants, bars, and banquet facilities. Ensuring that all areas are clean, well-maintained, and properly stocked.
3. Guest Interaction: Greeting guests and ensuring they receive exceptional service. Handling guest inquiries, requests, and complaints promptly and professionally.
4. Quality Control: Inspecting food and beverage items to ensure they meet the hotel's quality standards. Coordinating with the kitchen staff to ensure timely and accurate order delivery.
5. Inventory Management: Monitoring inventory levels of food, beverages, and supplies. Placing orders and coordinating with suppliers to ensure timely delivery of goods.
6. Administrative Tasks: Preparing and submitting reports on food and beverage operations, including sales, inventory, and staff performance. Maintaining accurate records of all transactions and activities.
7. Ensuring Compliance: Ensuring that all food and beverage operations comply with health and safety regulations. Conducting regular inspections to maintain hygiene and safety standards.
8. Event Coordination: Assisting in the planning and execution of special events and banquets. Coordinating with other departments to ensure seamless service during events.

Skills and Qualities Needed

1. Strong Leadership Skills: Ability to lead and motivate a team to achieve high standards of service.
2. Attention to Detail: Ensuring that all aspects of food and beverage service are impeccable.
3. Organizational Skills: Managing multiple tasks and maintaining detailed records efficiently.
4. Communication Skills: Communicating effectively with staff, guests, and suppliers.
5. Problem-Solving Skills: Addressing and resolving issues promptly and effectively.

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration.
• Two to three years’ prior tenure in a similar role.
• International luxury hotel chain background.
• GCC exposure.
• English fluency is required.
• Arabic fluency is preferred.

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What we offer

We’ll reward all your hard work with a competitive salary and benefits. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.