Field Troubleshooter - Elevators & Escalators

Field Troubleshooter - Elevators & Escalators

Locations: Makkah

Time Type: Full-Time

Posted On: Today

Job Requisition ID: R0646269

Certified as a Top Employer, KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

We are looking for a service-minded Maintenance Troubleshooter to provide professional elevator and escalator maintenance service to our customers in Makkah, Saudi Arabia. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work toward ensuring quality service and improving equipment safety and performance.

Responsibilities:

1. Complete scheduled preventative maintenance.
2. Attend service calls and complete planned and unplanned repairs.
3. Carry out the activities by KONE policies and procedures, including a sound understanding of quality and safety standards.
4. Take immediate action on site in case of high-risk identification and apply the escalation procedure.
5. Communicate new technical issues found on the equipment that could cause callouts or safety hazards.
6. Responsible for solving the complex technical issues that cannot be solved by the maintenance technician by applying the correct breakdown analysis procedures.
7. Accountable for the end-users and the site safety.
8. Accountable for precise and timely reporting of the work done.

Minimum Requirements:

1. Minimum of 10 years of experience within the elevators & escalators industry.
2. Diploma in Electrical or Electronics Engineering.
3. Good communication skills and willingness to learn.
4. Able to work in a fast-paced environment.

At KONE, we strive to create an innovative and collaborative work culture, valuing each individual's contribution. We are committed to sustainable and responsible practices, based on ethical business practices. Join KONE, and you will be part of a company that respects the quality of life of all its employees.