Field Service Specialist

Qualitrol employees receive competitive Salaries, great Healthcare benefits, Pension Plan with company contributions, generous vacation/sickness plans, Life Insurance and more. We are a family friendly workplace with Flexible Working Hours, and some remote, work from home opportunities. We have annual reviews and career development planning to help get you to the next level in your career.

You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy, breadth of responsibility, and creativity that are typical in a medium-sized company, while sharing resources, standard methodologies, and growth opportunities that are found in a Fortune 500 company like Fortive.

Your Impact

The Field Service Specialist will support and guide customers in successfully applying, installing, monitoring, testing, and repairing condition monitoring systems. They will be using various monitoring technologies along with test and measurement products to deliver high results.

Iris Power (a division of Qualitrol Corp.) is the market leader in developing condition-based monitoring systems for high voltage rotating machines. Our products are mainly used in the utilities industry but also other industries that use high voltage equipment. There is a vast monitoring product portfolio at Qualitrol providing learning opportunities and exposure to different industries, customers, and locations.

You will be a critical addition to our international Field Service team, delivering various services to our critical infrastructure customers including on-site advice, software and hardware commissioning, and test data analysis.

Here’s where you’ll demonstrate your proficiencies:

• Supervise equipment installations
• Supervise commissioning of continuous monitoring instrument systems
• Lead customer training and seminars
• Provide technical support to customers and other departments
• Writing data analysis and service reports

Skills & Experience

The successful candidate will be able to demonstrate the following skills and experience:

• College or university graduate in Electrical Engineering
• Above-average proficiency in using Microsoft word processing, spreadsheet, and presentation software, preferably with basic knowledge of computer networking
• Practical work experience in power industries preferably with exposure to high voltage equipment and rotating machines. Utilities industry experience a plus.
• Experience working with various meters, digital oscilloscopes
• Strong ability to deliver training to our customers in a class setting as well as in a practical hands-on environment.
• Have an international driver’s license and an availability to travel. Position is remote and will require up to 70% travel.
• Experience with High Voltage (>3kV) test equipment and knowledge of communication protocols such as Modbus is preferred.