Field Service Engineer - Biotechnology

Field Service Engineer - Biotechnology

Company: Beckman Coulter Diagnostics
Location: Atasehir Istanbul, İstanbul, Türkiye
Category: Customer Support
Job Id: R1281959

JOB DESCRIPTION

Bring more to life.

At Cytiva, one of 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

The Field Service Engineer (f/d/m) is responsible for:

Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. Responds to customer support calls within an assigned territory.

This position reports to the Zone Service Manager and will be fully remote.

What you will do:

1. Proactive appointment planning for service visits with support from customer care team.
2. Installation, preventative maintenance and repair of our standard research and process systems as well as customized process systems.
3. Performance of qualification and requalification of Cytiva equipment in GMP environment.

Who you are:

Bachelor or Engineer degree in mechanical/electronic engineering, biomedical engineering or mechatronics or adjacent field.

Fluent in Turkish and English language; other European language or Arabic skills will be a plus. High interest in technique and analytical skills, problem-solving mindset.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

Willingness for regular travel (Turkey & International) including regular overnight stays. Valid driving license B. Ability to lift, move or carry equipment up to 25 kg.

It would be a plus if you also possess previous experience in:

Chromatography techniques. Bio-reactors.

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.