Executive Assistant

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Administration

Management Level: Senior Associate

Job Description & Summary: At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Senior Executive Assistant Duties and Responsibilities:

Financial:

• Adhere to budget

Customer:

• Diary management
• Extensive management of online diaries, book appointments and arrange meetings, updates as required
• Ensure Executive/s get to meetings on time with appropriate documentation
• Act as back up in managing other Executives' and Principals' diaries when their EAs are not available
• Call management
• Handle and screen calls for Executive/s
• Take and pass messages to Executive/s in a timely manner
• Email management
• Monitor Executives' email inboxes when they are out of the office or at meetings and taking action as necessary
• Client relationships
• Maintain and build good working relationships with Executive/s, clients, and their assistants via phone and email communication
• Assist other EAs during busy periods

Internal Process:

• Proactive planning for meetings and follow up actions (documents, papers needed)
• Organise local internal and external meetings, including catering and IT requirements
• Meet and greet visitors
• Partner and Executive general admin
• Proofread and finalize documents when required (i.e., presentations, proposals, letters)
• General filing
• Keeping Executive's contacts databases/business card storage up to date

Learning and Growth:

• Exercise confidentiality, discretion, and personal sensitivity in all aspects of the role
• Comply with PwC policies and procedures in all aspects of the role
• Build a network of strong working relationships both internally and externally
• Assist with the organisation of PwC events as needed including dinners and outside events
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Required Skills:

Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Analytical Thinking, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Creativity, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination.

Travel Requirements: Up to 20%

Available for Work Visa Sponsorship? Yes

Government Clearance Required? Yes

Company Industry: Accounting & Auditing

Department / Functional Area: Secretary, Front Office, Personal Assistant (PA)

Keywords: Executive Assistant