Executive Admin Assistant

Job Description

Role Purpose

To provide effective and efficient executive administrative support in order to facilitate smooth operations of the department, within the set KPIs, agreed budgets, adopted policies and procedures.

Responsibilities

Key Accountability Areas

Key Activities

Executive Assistance

1. Schedule and organize travel requirements, including accommodation, visa arrangements, transportation, itineraries and venues.
2. Provide administrative service (to assigned executive) including: drafting and dispatching emails, recording meeting minutes, as well as preparing and drafting internal and external correspondence.
3. Maintain documentation, records and data in accordance with the set policies and procedures. Maintain appropriate standards of confidentiality and ensure that all documentation is securely stored.
4. Courteously greets visitors, determine their needs, and direct them to the appropriate actions, person, office, etc.
5. Initiate and respond to telephone calls on behalf of the assigned function head, route calls and take messages, as required.
6. Track and follow-up, with other team members and functions, collate and report on status updates and received inputs to the assigned function head.

Policies, Processes and Procedures

1. Conduct day-to-day activities while ensuring compliance to policies and procedures.
2. Contribute to the identification of opportunities for continuous improvement of systems and processes, taking into account leading practices, changes in business environment, cost reduction and productivity improvement.

Qualifications

Knowledge and Experience

1. Minimum or no prior experience is required.

Education and Certifications

1. A bachelor's degree in business administration or equivalent is required.