Engineering Support Manager

Job Description

Summary:

Leading the Engineering support team to provide high-level assistance to our customer. The team will diagnose and troubleshoot software and hardware problems related to command and control, vision and monitoring, and communication and navigation systems. Also, provide supervision and guidance to MRO maintenance team.

Key Responsibilities:

As the Engineering Support Manager, you will oversee the resolution of configuration, implementation, and integration issues related to systems and software. You will lead regular reviews and analyses of technical issues to identify patterns of frequent breakdowns, and provide recommendations for necessary maintenance, repairs, or redesigns that will enhance system sustainability. Additionally, you will manage the configuration management process, ensuring that engineering changes are consistent across updates and validating the configuration to maintain system integrity.

Job Requirements

Technical Skills:

1. Proficiency in the English language.
2. Excellent reporting skills.
3. Excellent communication and interpersonal skills.
4. Management and leadership abilities.

Experience and Education:

1. Bachelor's or Master's degree in Telecommunication and Electronics Engineering or other related engineering field.
2. 8-10 years of experience in command and control, vision and monitoring, or communication and navigation systems.