Support IT services, networking and application deployment. Diagnoses, resolves, and documents hardware and software network problems in a timely and accurate fashion, and provide end user training and support where required.
Key Responsibilities:
Support IT services.
Networking and application deployment.
IT Infrastructure Management.
Diagnoses, resolves, and documents hardware and software network problems.
Provide end user training and support where required.
Security and compliance.
Documentation and Reporting.
Required Skills and Qualifications:
Bachelors degree in information technology, Computer Science, or a related field.
Proven experience in IT management or supervisory roles (5+ years).
Strong knowledge of network systems, hardware, and software applications.
Experience with IT security, troubleshooting, and systems administration.
Excellent problem-solving, communication, and leadership skills.
Ability to manage multiple projects and priorities simultaneously.
Familiarity with relevant IT policies, compliance standards, and regulations.