Field Service Engineer - Graduate (Al Khobar)

Job Description

Job Posting Description

Don’t just learn to work – work to learn, surprise yourself with Philips!

Job title : As a Field Service Engineer Graduate you will get a chance to positively impact the Philips business in the Kingdom of Saudi Arabia! Support the digital transformation of our healthcare system bringing to the market innovative solutions with the aim to improve the life of patients and healthcare professionals.

As a Field Service Engineer Graduate you will be part of a team of professionals who offer service & customer support to local hospitals and health providers along with service experts that provide global support, training and customized solutions.

Your role :

• Installing Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH.
• Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH.
• Performing corrective maintenance, supported when necessary by tier-2 support helpdesk.
• Submitting timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned.
• Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization.
• Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets.

You're the right fit if :

• You are a post-2022 university graduate in Biomedical Engineering, Electrical Engineering or equivalent.
• You have experience in maintenance and troubleshooting of technical complex systems as an asset.
• You are fluent in both Arabic and English, verbal and written in addition to local language.
• You bring a customer-oriented mindset.
• You are available for business trips inside the KSA.

In return, we offer you:

A 12-month program that will provide a unique opportunity to gain valuable skills in a supportive environment. In addition, the ability to grow within a multinational company and to understand the processes and structure of Health Tech Business. You can join the company that values the interaction between technology and people while working on challenging projects.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion.