Sales Manager
Job Description
We are currently seeking passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Sales Manager, you are responsible for implementing all sales activities and maximizing business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as:
- Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts, managerial and departmental executives for comprehensive client servicing, achieving targets and maximum productivity.
- Implement and execute all sales objectives and action plans to reach and exceed targets set.
- Establish parameters, quotes, and negotiate prices with customers for transient and group business in connection with the properties.
- Promote and produce sales leads for Rotana within its respective areas.
- Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone, and direct mail in its market areas.
- Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system.
- Ensure that selling strategies are adhered to during negotiations and maximize upselling opportunities whenever possible.
Skills
Education, Qualifications & ExperiencesYou should hold a degree in sales and have a minimum of two years of post-graduate work experience, ideally within the hotel industry. You must be computer literate with excellent presentation skills and highly sophisticated communication skills, both written and oral, with proficiency in English being essential. Any other language skills will be an asset.
Knowledge & Competencies
The ideal candidate will have a guest and service-oriented attitude, backed up by a proactive approach and a strong drive for results. In your daily business, you should show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You should have a track record of exceeding targets with the ability to identify, implement, and execute sales strategies and account plans while possessing the following additional competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results