Restaurant Manager

Passionate about guest interaction, Food and beverage? As a Restaurant Manager, you will be responsible for the management of all aspects of the Restaurant functions, in accordance with operation standards. Directs, implements, and maintains the highest quality service and management philosophy, which serves as a guide to respective colleagues.

What is in it for you:

• ALL Heartist benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

What you will be doing:

• Monitor and maintain smooth operation of his/her specific area
• Responsible for linking all facets of service, cuisine, and entertainment
• Overall recruit, staff, and schedule ensuring adequate staffing levels to satisfy guest needs
• Identify training needs & conduct training, coach team performance, and monitor grooming standards
• Work together with the culinary & stewarding team to ensure that all food service meets and exceeds guest expectations; promote teamwork as a strong component of the daily service culture.
• Take the time to get to know the guests and be committed to service excellence
• Initiative to invest in self-development
• Being entrepreneurial, thinking beyond the boundaries, and leading by example are expected
• All hotel standards to be exceeded at all times
• Keep ahead of industry trends, create and implement new revolutionary standards
• Develop ideas on increasing guest satisfaction
• Ensure the operational inventory is always accounted for and in immaculate condition
• Create opportunities for upselling products
• Follow up on opening and closing checklists
• Ensure all appropriate equipment is on hand for each service period
• Conduct daily briefings for all staff prior to commencement of shift
• Maintain the HACCP standards as required by the regional governing body
• Ensure all hotel property and facilities are maintained in optimal working order
• Master all POS systems
• Establish and maintain effective communication across all divisions
• Lead by example through a passionate, hands-on approach
• Assist with collecting information for the monthly P&L review

Your experience and skills include:

• Minimum 2-4 years of experience in a similar capacity
• Luxury five-star experience necessary
• Previous Food and Beverage leadership experience preferred
• Excellent leader and trainer with strong motivational skills
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable; ability to work well under pressure in a fast-paced environment
• Understands international luxury travelers and their needs

Your team and working environment:

Sofitel Shahd Al Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms, and a fitness center with a gym, standing out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.