Receiving Agent

We are currently seeking passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Receiving Agent, you are responsible for managing the receiving function in a timely, smooth, and efficient manner while ensuring all goods procured at the Hotel meet our quality requirements and are in accordance with our policies, procedures, and standards. Your role will include key responsibilities such as:

1. Ensure that all items received at the Hotel are in conformance with the LPO, Hotel Policies, and Hygiene Standards. Prior to receiving, the goods must be physically inspected as necessary for count, weight, and other visually identifiable product specifications.
2. Ensure that the inspected goods are delivered to the relevant department and necessary acknowledgments are obtained from the Department Head or representative.
3. Review supplier invoices and ensure that they are original with copy, numbered, itemized with clear description, and free from clerical errors. Acknowledge satisfactory delivery with Hotel Seal and signature.
4. Ensure that the Supplier invoices are processed in FBM as per standards and in a timely manner.
5. Review and process the Deviations Report and Outstanding Order Report as per Hotel Standards.
6. Review on a weekly basis Outgoing Records (OR) for serial control and completeness.
7. Identify OR that is outstanding and highlight it to Department Heads in the Outstanding Outgoing Record Report as per Hotel Standards.
8. Develop and maintain a manual and computer filing system and ensure that the files are properly named, cataloged, and access is restricted to authorized persons.
9. Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
10. Comply with the hotel environmental, health, and safety policies and procedures.

Skills

Education, Qualifications & Experiences
You should have a degree in hotel management or accounting and at least one year of previous experience within a hotel environment. Excellent verbal and written English communication skills and computer literacy are a must, while knowledge of Opera, Micros, FBM, and SUN System is an asset.

Knowledge & Competencies
The ideal candidate will be an analytical, pragmatic thinker with a high level of integrity and professionalism. You are result-oriented, able to adjust priorities and manage time wisely in a fast-paced environment and maintain a fair, consistent set of standards. You are proactive and flexible, while possessing the following additional competencies:

1. Understanding Hotel Operations
2. Teamwork
3. Planning for Business
4. Supervising People
5. Understanding Differences
6. Supervising Operations
7. Effective Communication
8. Adaptability
9. Customer Focus
10. Driving for Results