Bell person

Hotel Brand: Kimpton

Location: Saudi Arabia, Riyadh

Hotel: KAFD Riyadh (RUHKA), King Abdullah Financial District

Job number: 140265

About Kimpton Hotels & Restaurants

Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward thinking flavours that feed the soul. Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better.

About Kimpton Riyadh

Located in King Abdullah Financial District, 22-kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand’s playful energy, infectious personality, and unique design style to this LEED certified landmark development.

Day-to-day Responsibilities

1. Greeting Guests: Welcoming guests as they arrive at the hotel, offering a warm and friendly greeting.
2. Luggage Assistance: Assisting guests with their luggage during check-in and check-out, ensuring their belongings are handled with care.
3. Room Escort: Escorting guests to their rooms, providing information about the hotel's amenities and services along the way.
4. Deliveries: Delivering items to guest rooms, such as room service orders, amenities, or messages.
5. Transportation Assistance: Arranging transportation for guests, including calling taxis, scheduling shuttle services, or coordinating with valet parking.
6. Information Provider: Offering information about the local area, including recommendations for restaurants, attractions, and activities.
7. Maintaining Lobby Area: Ensuring the lobby and entrance areas are clean, organized, and welcoming.
8. Handling Requests: Responding to guest requests promptly and efficiently, whether it's for additional amenities, directions, or special accommodations.
9. Security Awareness: Being vigilant about security, ensuring that only authorized individuals have access to guest areas.
10. Coordination with Other Departments: Communicating with other hotel departments, such as housekeeping and front desk, to ensure guest needs are met.
11. Assisting with Special Events: Helping with the setup and breakdown of special events or meetings, as needed.

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration
• Two to Three years’ prior tenure in a similar role
• International luxury hotel chain background
• GCC exposure
• English Fluency is required
• Arabic Fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What we offer

We’ll reward all your hard work with a competitive salary and benefits.