Account Manager

Job Description:

Responsibilities:

1. Act as the main point of contact in all matters relating to client concerns and needs.
2. Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
3. Build and strengthen client relationships to achieve long-term partnerships.
4. Plan a monthly visit schedule to meet clients and discuss their requirements.
5. Maintain accurate client records, keeping track of any contract updates and renewals.
6. Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.

Qualifications & Skills:

1. 0-2 years of experience in account management or a similar field.
2. Bachelor’s degree in Business Administration, Computer Science, or a related field.
3. Strong communication and negotiation skills.
4. Good attention to detail and organizational skills.
5. Proficiency in English (written and spoken).
6. Ability to manage multiple clients and meet deadlines.