Workplace Experience Manager

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

JOB OVERVIEW:

As our new Workplace Experience Manager, you will play a critical role in shaping our work environment to enhance employee satisfaction, productivity, and overall experience. You will be responsible for managing daily operations, long-term strategy, and collaboration with internal stakeholders and external vendors to ensure our workplace is functional, welcoming, and efficient.

YOUR CHALLENGE:

1. Workplace Management:
   • Manage the day-to-day operations of all company workspaces in KSA (e.g., HQ, satellite offices).
   • Oversee office layouts, space utilization, and equipment maintenance.
   • Ensure compliance with health and safety regulations and emergency response plans.
2. Employee Experience:
   • Design and implement programs to enhance employee well-being and engagement (e.g., events, amenities, services).
   • Gather feedback from employees on workplace satisfaction and make data-driven adjustments.
   • Act as a point of contact for employee concerns about the workplace.
3. Health & Safety Compliance:
   • Ensure compliance with local regulations regarding occupational health and safety in KSA.
   • Conduct regular health and safety audits and implement improvements.
4. Workplace Strategy:
   • Collaborate with leadership to align workplace experience initiatives with overall business goals.
   • Analyze workplace usage data to forecast future space requirements.
5. Cross-functional Collaboration:
   • Partner with various departments (P&C, TA, IT, Facilities) to support onboarding, internal events, and employee engagement programs.
   • Liaise with external vendors for maintenance, catering, cleaning, and security services.

ABOUT YOU:

• Bachelor's degree in Business Administration, Facilities Management, Human Resources, or a related field.
• Experience in workplace management, facilities management, or employee engagement roles (minimum 3-5 years).
• Project management certification (e.g., PMP, PRINCE2) preferred.
• Strong organizational and multitasking abilities, with excellent communication and interpersonal skills.
• Proficiency in office management tools and software (e.g., Confluence, Excel, Slack or other communication tools).
• Budget management and cost control experience.
• Knowledge of local health and safety regulations.

MORE THAN A JOB:

We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing, and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand.

Working at Blacklane: We prioritize fostering a strong company culture that promotes collaboration, innovation, and meaningful connections among our employees. We are committed to creating a workplace where every individual feels valued, supported, and empowered to contribute their best work.

• Continuous Learning: We believe that open and actionable feedback is essential for continuous development.
• Flexible Working: Find what works for you and your team with flexible working hours and home office days.
• Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials.
• Employee Stock Options Plan: Every employee gets virtual stock options.
• Fair Remuneration: We’ve banded salary levels and matched them to local costs of living.
• Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017.
• Equal Opportunity: We are committed to inclusion and diversity.
• Blacklane Cares Day: Every crew member receives 8 hours of paid leave per year for volunteering initiatives.

Upgrade your career with Blacklane

Company Industry:

• Travel
• Tourism

Department / Functional Area:

• HR
• Human Relations
• Industrial Relations

Keywords:

• Workplace Experience Manager