Digital Operations Executive

Digital Operations Executive - Saudi National

Company Description

Tahaluf is rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue. To scale at this pace requires impeccable local partners, and Tahaluf is proud to enjoy the support and partnership of several Government and Non-Government Organisations that are at the apex of Saudi’s B2B and B2C large scale events scene. Join our ambitious and highly committed team, who are not afraid to push boundaries and disrupt the status quo. Be ready to be thrown in at the deep end, taking on large-scale projects from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities.

Job Description

As a Digital Operations Executive, you will play a vital role in the planning, execution, and ongoing support of digital platforms that enhance our year-round event experiences. You will help configure digital tools—such as mobile event apps and exhibitor directories—to deliver smooth, engaging user journeys for attendees and exhibitors alike.

The Role

In this role, you will support the setup, testing, and optimization of digital platforms for each event, ensuring they meet the needs of various stakeholders. You’ll manage timelines, coordinate with internal teams and external suppliers, and provide basic training and guidance to maximize platform usage.

Key Responsibilities

1. Platform Setup & Coordination: Assist with the end-to-end setup and configuration of digital event platforms, including mobile apps and exhibitor directories.
2. Stakeholder Engagement: Serve as a point of contact for show teams, providing regular updates on project timelines, addressing concerns, and troubleshooting basic issues as they arise.
3. Training & Support: Support end-users and team members in understanding and navigating digital platforms.
4. Quality Assurance & Compliance: Assist in testing platform features and ensuring that data, content, and user journeys are properly set up and functioning optimally.
5. Performance Tracking & Reporting: Contribute to post-event analysis and reporting by compiling basic performance metrics.

Qualifications

Bachelor’s degree in Business, operations, IT, or a related field.

Experience

3-5 years of experience as a Digital Operations Executive, preferably in Martech or a similar digital/IT-focused role. Strong technical expertise across a range of Martech technologies, including but not limited to:

• Customer Relationship Management Systems (CRM)
• Data Management Platforms or Customer Data Platforms
• Analytics and Reporting: Google Analytics, Power BI, etc.
• Event Management Systems (Swapcard, Visit, etc.)

Additional Information

Core Benefits:

• Medical Insurance for individual
• Annual leave – 25 days
• Wellbeing Benefits
• Remote working on Sundays
• Working anywhere – 1 month every year

Local Relocation Package:

• Paid flight to Riyadh (for you)
• 30 days accommodation or suitable serviced apartment from your arrival date.
• SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices.