Opening Procedures: Start the day by setting up the bar, ensuring all equipment is clean and ready for use.
Inventory Check: Review stock levels of beverages, mixers, and supplies. Place orders for any items running low.
Service Management
Supervising Service: Oversee the bar service, ensuring that all drinks are prepared and served according to the hotel's standards.
Quality Control: Ensure that all beverages meet the highest quality standards in terms of taste, presentation, and consistency.
Customer Interaction
Guest Engagement: Greet guests warmly, take their orders, and provide personalized recommendations based on their preferences.
Feedback Collection: Gather feedback from guests to continuously improve the quality of beverages and service.
Staff Management
Team Coordination: Work closely with bartenders and other bar staff to ensure a smooth workflow and timely service.
Training and Development: Train new staff and provide ongoing development opportunities for existing team members.
Administrative Tasks
Inventory Management: Keep track of inventory levels and manage orders to ensure a steady supply of ingredients and supplies.
Financial Management: Monitor the bar's financial performance, including budgeting, cost control, and revenue tracking.
Coordination with Kitchen: Work closely with the kitchen team to ensure timely and accurate food and beverage service.
Event Support: Assist with special events and functions, providing bar service as needed.
Compliance and Safety
Health and Safety: Ensure that all health and safety regulations are followed, including food safety and sanitation standards.
Policy Adherence: Ensure that all staff adhere to the hotel's policies and procedures.
Evening Wrap-Up
Closing Procedures: Oversee the closing of the bar, ensuring all tasks are completed and the area is secure.
Review and Plan: Reflect on the day's operations, review any feedback received, and plan for the next day's activities.
Working as a Bar Supervisor in a luxury hotel is both challenging and rewarding, requiring strong leadership, excellent organizational skills, and a commitment to providing exceptional guest experiences.
What We Need From You
Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
Two to Three years prior tenure in a similar role
International luxury hotel chain background
GCC exposure
English Fluency is required
Arabic Fluency is preferred
Teamwork and Flexibility: In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.