Operations Leader, Ultra Fast

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customers and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Ultra Fast Groceries is looking for a highly experienced operations manager for the role of Operations leader to launch and scale Ultra Fast service.

The successful candidate will be responsible for Fulfillment Operations and select other cross-functional start-up activities, championing, challenging and sometimes signing off on network standards, executing assigned pre-launch tasks, and being accountable for building results on launch until the sustained phase. They will be a natural self-starter who is comfortable leading large, complex facility projects. They will have a true hands-on approach, strong project management skills, and be an effective communicator. Post-launch, the leader will transition from a PM role to lead the FC/Store Ops org for multiple sites/countries with a team of Area Managers.

In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams, ranging from finance, business, HR, operations, to real estate, projects, and procurement and individuals at all levels of the organization. Keeping an open mind, a drive-and-ambition and ability to deal with ambiguity will help you remain innovative in our culture.

Key job responsibilities

As a key link between local operations and country business teams you will help drive innovation, test new ideas and ensure that best practices are being followed safely.

1. Supporting project execution working across multiple functions in the org.
2. Should be able to amicably resolve issues during passionate discussions between various functions.
3. Should be able to hold respective functions accountable for their deliverables.
4. Partner closely with RoW countries to implement/share best practices.
5. Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
6. Be accountable for operational leadership by measuring performance, offering feedback, and providing development support.
7. Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
8. Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning.
9. Write and articulate leadership updates, MBRs and QBRs.
10. Establishes objectives and metrics for safety, quality, productivity, and customer experience.
11. Provide your team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.

Minimum Requirements

1. Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
2. 3+ years of employee and performance management experience.
3. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
4. 1+ years of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.